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Interlibrary Loan: Requesting Items

Average Delivery Time

Average delivery times:

Copy Requests: 2 days

Loan Requests:  5-7 days

Every effort is made to fill requests as quickly as possible.  Patrons should allow up to 1 week for copy requests and 2 weeks for loans.  Patrons are notified by email or text message when books arrive.  Copies of articles will be delivered electronically when possible via PDF email.

Requesting ILL Materials


Interlibrary loan requests can be sent via the following methods:


ILL Chat

Contact Information

Interlibrary Loan Department
   Phone: 605.274.4921
   Text #: 605.223.1090
   (standard rates may apply)


Becky, Folkerts
Interlibrary Loan/Circulation Assistant
   Phone: 605.274.5353



Jan Brue Enright
Circulation & Reference Librarian

   Phone: 605.274.4921

© 2015 Mikkelsen Library, Augustana

Contact us: Augustana Librarians | Ph. 605.274.4921 | Fax 605.274.5447 | 2001 S. Summit Avenue, Sioux Falls, SD 57197 | GPS 43.5249978, -96.7362835